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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Good communication and helped get everything straightened up on my end
Easy and quick
Communication was excellent. All in all the process went extremely smooth.
Rating: 4.0 ⭐️⭐️⭐️⭐️ I had a pleasant experience working with PennyMac on refinancing of my home loan. They were able to match the interest rate offered by competition. The closing process was also pretty smooth. The only disappointment was the number of follow ups I had to do with PennyMac to ensure they got the details from the title company which I wanted PennyMac to use and the Pay off amount from my existing mortgage refinance company. Overall the staff were polite, courteous and replied to my emails and telephone calls... read more
We had to have our closing date changed 3 times because the documents for my married name from my previous name. We finished by the end of the year, but we had 2 different notary’s to finish the closing documents. I hope that penny Mac paid for their time, and travel for not getting the correct documents, which were not their fault.
Great job Sandrea
This refinance was for a divorce settlement that was my wife's portion of the equity in said property. The title company treated the refinance as strictly a cash pay out dividing my wife's equity between the both of us incorrectly.
Quick and easy. No issues.
She was amazing! I had an unique situation (new & refinance @ same time & funding) and she made me feel at easy. She gave me updates on my refinance in which wasn’t even her responsibility. She called regularly to check in & her communications even to my little company & realtor was over and beyond. I was already stressed out about this purchase however she made the process from a mortgage POV easy. She is a gem and a person that really cared about me. I work for a company that strives for customer service excellence and ... read more
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,238 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.