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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Andy was great with all questions
Thanks for all the help!
I was pleasantly surprised by how easy and smooth the whole process went. I recommend this company to anyone who’s interested in buying a house. I always felt like I had someone by my side to help me with everything. Big thanks!!!
Sandra was awesome as was the whole MAC team
Had the team been in better communication. This is not specifically on Damian, I had to constantly call and send the same documents repeatedly. This caused my refinance to be temporarily declined. This isn’t my first refinance through PennyMac so I hope this was the exception.
Everything was easy
When I spoke to Jasmine, she was very pleasant; however, I think more frequent and proactive communication would have gone a long way. I understand the process is probably simple from your side of it; but for the lay-consumer with little-to-no experience, I really feel like someone should have been a little more attentive and available. This is a big deal for most folks. And maybe that’s for your process as a whole, so don’t let my comments necessarily be reflective of Jasmine. If I had it go over again, I would have worked ... read more
Whole process was very quick, well executed and painless.
Darcel was very professional and knowledgeable. We appreciate her assistance through the process. It was nice working with her.
PENNYMAC has a 4.5 star rating with 48,549 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.