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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,559 reviews
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VICTOR C.'s profile image
VICTOR C. 
on Birdeye

2 years ago

Good communication 

Joyce S.'s profile image
Joyce S. 
on Birdeye

2 years ago

Very patient with me 

Joseph S.'s profile image
Joseph S. 
on Birdeye

2 years ago

It was a very quick and easy process from start to finish. 

John B.'s profile image
John B. 
on Birdeye

2 years ago

Personal communication was very good. Automated communication not so much. Took longer in title than expected, but the rest sailed along quickly and smoothly. 

Erin T.'s profile image
Erin T. 
on Birdeye

2 years ago

Fantastic service! Thanks! 

Thomas B.'s profile image
Thomas B. 
on Birdeye

2 years ago

Good experience. 

Salvatore C.'s profile image
Salvatore C. 
on Birdeye

2 years ago

Everyone we dealt with was super nice and very explanatory with questions we had 

Nicholas V.'s profile image
Nicholas V. 
on Birdeye

2 years ago

Communication and accuracy. The willingness of PennyMac employees to resolve concerns and questions without being rude to the already angry customer. The only reason PennyMac still have my almost 300k loan is because of an employee named Elliana. She got everything resolved for me and got me to closing. I almost cancelled my refinance. If it wasn't for her, I would have taken my loan to a different company. 

MELODY B.'s profile image
MELODY B. 
on Birdeye

2 years ago

Good communication and keeping me up to date 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,559 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.