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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Better Response time
Everyone we interacted with through Penny Mac was outstanding. Very professional, patient, knowledgeable, courteous, they really went above and beyond. Tim was especially helpful as he answered every question we had, reassured us throughout the process as needed and made sure we understood what was going on with our application and was consistent with keeping us updated. We really appreciate the level of service we received!
Fine job
This came at a great time and we received the best rate possible.
.
Very good experience.
Everything was perfect start to finish. Let me know the status throughout the process and returned calls quickly.
Better communications between departments. Otherwise we were very pleased.
I tried contacting Rachel several times for closing place and time and for ensign documents, she never returned my call or emails! I had to reach out to a supervisor before I finally got a call from the closing location. We had to close 2 times and no one responded to when we would be funded or first funding date never happened and we had to take additional time off to close again!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,988 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.