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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The loan process was amazing but I can not make payments and now we are on January 4th and I am pretty sure my payments were to be made by the first. I can not get anyone on the phone at Pennymac to set up payments nor have I received any statements to know my Pennymac account numbers. I have not heard from anyone and I have sent messages to everyone. I have sat on hold several hours on several different days on several different phone numbers. I have not received any statements by mail even though the hold says I should be ... read more
PennyMac was great to work with.
it was a smooth experience, all the rep that i worked with were nice and knowledgeable
The process was quick and fairly simple but I wish some things had been explained more clearly. After my loan was approved, things changed several times so the amount that I expected to pay at closing changed drastically and had I known, I could’ve negotiated differently
Ms Ravenna Taylor was a joy to work with. She’s was Warm, informative, and professional. She made the process less daunting with her calm demeanor. She is definitely a 10 !
I was nervous & out of my realm of expertise. Nick G was extremely easy to work with as well as very knowledgeable. My experience was fabulous!
DeAngelo was not the issue, he tried to keep things moving along as far as I can tell. I believe the issues lied with the title company. We ended up with 4 different appointments and each time the title documents had the wrong spelling for my wife's name. Each time a few entries were fixed but not all; on the last\4th time they finally just said to cross out the errors and initial. The title process alone caused 5 weeks of delays and then the closing documentation showed my first payment being Jan 1st which it was supposed t... read more
Transaction went smooth
Fast and easy refinance
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,813 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.