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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great experience. If any hiccups occure, they are sure to accommodate as I would do with my clients. Great everyone!
In order for the refinance process to continue, we had to continually follow up. Our initial closing disclosure was not accurate. We were told things that weren’t true. Our communication among Kami was about the only thing that was fine.
Great transparency from Dejan and Lauren on the overall process. Very happy with the experience.
Great overall experience.
Thanks for your help. I appreciate the quick response.
We appreciated the entire experience with all concerned especially Cheree Payton. It had rough spots but nothing in a personal way. The previous lenders were more than anyone would need to deal with, very problematic. I believe that the problems before PennyMac involvement is what created a longer process to the end result. Thanks to Cheree and her team the line was drawn to a very happy and satisfying finish. I believe my wife and I will have a good relation with the people at PennyMac.
All in all the experience was great during the refinance & the last three years that I’ve been with PenneyMac. The refinance did take a little longer than expected, Because of so many people taking advantage of the low interest rates. I would definitely recommend PenneyMac to my friends and family!
Tell people what is expected of them ahead of time.
Fast accurate service with friendly eager to please customer service representatives. Loan closed faster than promised.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,213 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.