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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,562 reviews
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Derric R.'s profile image
Derric R. 
on Birdeye

2 years ago

.......... 

Ashley B.'s profile image
Ashley B. 
on Birdeye

2 years ago

I started the re- financing process with Brittney Hinson( Loan Officer ). She was extremely helpful with the process, very pleasant and very pleasant to to deal with. Explaines everything very well and very timely. I am extremely pleased with the process they helped me with. Katherine Baker was also extremely helpful in getting me through this process. I am very well pleased with the process they both helped me with. Thank you very much ! 

Eric T.'s profile image
Eric T. 
on Birdeye

2 years ago

Thank you for assisting us with our refinance 

Arlene H.'s profile image
Arlene H. 
on Birdeye

2 years ago

Experience was great! Always someone to answer your questions. Great people to work with. 

Deborah M.'s profile image
Deborah M. 
on Birdeye

2 years ago

Process from start to finish was very easy. 

Veronica F.'s profile image
Veronica F. 
on Birdeye

2 years ago

only issue is: Penny Mac was to buy out my mortage loan through MT&T but MT&T still took out mortgage for the Month of Jan 2022 when my closing was Dec 24, 2021. I thought I would not have to pay mortgage again until Feb 2022 through Penny Mac 

Justin M.'s profile image
Justin M. 
on Birdeye

2 years ago

Juaniesha was very hard to understand, not very friendly, was not personable. Seemed like she was just going through the motions, saying what she had to say with unpleasantry and detest for the situation. Refinancing was supposed to be exciting, but working with her was a hassle and burden. 

Althea R.'s profile image
Althea R. 
on Birdeye

2 years ago

Fast, clear, accurate service! Thank you 

Michael J.'s profile image
Michael J. 
on Birdeye

2 years ago

After considering my options we decided penny mac was the best choice. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,562 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.