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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
There is not a direct line to anyone except the line processor. The number to call is almost useless. They rely on notes left from the person you are trying to get in touch with. I was repeatedly asked for documents and could not get clarification from anyone on what it was. I eventually got the VA, of all organizations, to answer my questions. Highly recommend looking into your communication with the clients process. Closing was a no call no show and was delayed, then it was last minute close
A pleasure to do business with!!! All information was clear and accurate.
PennyMac loan service was a great experience
The process was very easy, and when we needed help it was quickly given.
Not now
The entire team was fabulous and Clarita was very good at her job as my direct contact. She should most definitely be promoted to the next level.
From the beginning to the end, everyone involved in the process prioritized our individual needs. Efficient and reassuring.
Brent is a great guy, he went over the process in detail with me.
The whole process was conducted from the comfort of our home ,even the closing . Two thumbs up for the Penny Mac team ! Thanks Jenny.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,988 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.