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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,307 reviews
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Jeffery W.'s profile image
Jeffery W. 
4 years ago

Lot of miscommunication 

Myra B.'s profile image
Myra B. 
4 years ago

The whole process was very clear and the employees were all very professional. 

Christopher E.'s profile image
Christopher E. 
4 years ago

Nope. Not at this time 

Romalie V.'s profile image
Romalie V. 
4 years ago

Anytime I had a question- Kyle promptly responded. He was always helpful and explained every step and status. It was great having the same person to communicate with me throughout the whole process. 

Desiree C.'s profile image
Desiree C. 
4 years ago

The process was easy. Tony and his associates are very knowledgeable and were able to assist with the one issue that came about during our process. Due to their experience it did not delay our closing. Thank you! 

Enrique S.'s profile image
Enrique S. 
4 years ago

Jennifer did a great job 

Justin B.'s profile image
Justin B. 
4 years ago

On several occasions we reached out to make sure that all needed documents were accounted for and in the format necessary, only to recieve an email 24-48 hours later stating that our documents were not to standard and that immediate actions were to be taken otherwise the refinancing process would terminate. In addition, I had to explain my employment situation several times to several people. Each time I was told that my information was updated, however it wouldnt be long before I was re-explaining the nature of my busines... read more

Amanda W.'s profile image
Amanda W. 
4 years ago

Claudia answered all my questions promptly and made the process easy. I really like how you can follow the process step by step. Thanks and great job! 

Rose D.'s profile image
Rose D. 
4 years ago

Janet was great to work with. Communicated clearly and was knowledgeable. Highly recommended. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,307 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.