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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,986 reviews
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JEREMY W.'s profile image
JEREMY W. 
4 years ago

Easy and seamless 

Neressa P.'s profile image
Neressa P. 
4 years ago

It seems I have had trouble getting into my account since this process. 

Paul C.'s profile image
Paul C. 
4 years ago

My Loan Officer was great to work with. She always was their to field my questions and if she wasn't available when I called she got back to me in a timely fashion. It may have taken a little longer than we originally expected to finalize, but Brittany always kept the communication open and gave me updates weekly if not more often. Overall the process went smoothly and efficiently 

Willie Terrell J.'s profile image
Willie Terrell J. 
4 years ago

That they never had the right amount for the Closing. They were not firm on the Closing date. They change amount of the closing fee 3 times. And the Closing 3 times. As for Mr.Max Mitchell, He is and Asset to your Bank. Great Loan Officer. His staff were great too. The problem was at Headquarters. 

Gerald Allen L.'s profile image
Gerald Allen L. 
4 years ago

Communication was very good... closing closing was on time ,the only thing the closing costs were more than I originally was told when I filled out the vacation. Other wise no complaints . 

Randy T.'s profile image
Randy T. 
4 years ago

Thank u guys I will stay with penny mac for as long as I'm alive 

Robert O.'s profile image
Robert O. 
4 years ago

Everything went as promised and no hitch was great. 

MICHAEL G.'s profile image
MICHAEL G. 
4 years ago

I should have streamlined though the process. Took too long 

MANUEL Z.'s profile image
MANUEL Z. 
4 years ago

PennyMacTeam are Aces! Thank You for your service 👍 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,986 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.