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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The process of refinancing was smooth, there were no delays or errors.
Easy and Simplistic process with excellent response time to questions needed
I applied for the loan late October, early November. I received a email 11/26 that stated the loan was approved. I was told that this was a contingent approval. That was not explained earlier. However, the loan did not close until 12/30. I feel the process took longer than necessary. Max Mitchell was very helpful.
Everyone I spoke during the refinance process with was very friendly and made it easy to get through
Jenny demonstrates exactly what good customer service means. She was informative yet personable. She is very knowledgeable about the process and answered any questions quickly, accurately and understandably. She is a true asset to your company and it was a pleasure working with her.
The streamlined process wasn't as streamline as I was initially led to believe.
Very fluid system from loan agent through closing.
Everything went well.
5 stars I had a very pleasant experience
PENNYMAC has a 4.5 star rating with 48,565 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.