PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,565 reviews
Select a rating
Darius R.'s profile image
Darius R. 
on Birdeye

2 years ago

It was great working with Penny Mac. The people were all exceptionallly courteous and professional. I would certainly recommend them to others. 

JACQUELINE D.'s profile image
JACQUELINE D. 
on Birdeye

2 years ago

Communication was on point. I was able to easily get into contact with a person to get questioned answered. 

Rudy S.'s profile image
Rudy S. 
on Birdeye

2 years ago

Norma was AMAZING!!!! She was always quick to back back to me when needed. I know she went above and beyond. She made me feel valuable and appreciated. Words cannot express our gratitude! 

Justin B.'s profile image
Justin B. 
on Birdeye

2 years ago

Patty Schultz and Norma Brambilla were so easy to work with and made the process so simple and straight forward. Would recommend Penny Mac to anyone. 

Mary G.'s profile image
Mary G. 
on Birdeye

2 years ago

Good service, very informative 

Hilde G.'s profile image
Hilde G. 
on Birdeye

2 years ago

Excellent service 

Bryan H.'s profile image
Bryan H. 
on Birdeye

2 years ago

Everything seemed to run quickly and smooth. Thank you!! 

EUGENIE LAROCQUE J.'s profile image
EUGENIE LAROCQUE J. 
on Birdeye

2 years ago

Great customer service 

Lisa C.'s profile image
Lisa C. 
on Birdeye

2 years ago

The PennyMac refinance process was so easy and pain free compared to other refinance processes that I have gone through over the course of owning two properties. The instructions and documents requests were very simple and easily provided. I’m astonished at how fast this refinance process was completed in las than 2 weeks. I would certainly recommend PennyMac loan or refinance services to my family and friends. I was especially impressed with the ease with which your personnel made this the best and easiest refinance proc... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,565 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.