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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Poor service I’m a disabled service man I serve over 20 yrs in the military and my ptsd went sky high dealing with penny penny mac
The problem was the time it took to get the title done. The loan was delayed 30 days.
Penny Mac made the process easy and simple to understand.
Process went smoothly and quickly. I was kept well informed without being redundant.
Working with Max made me feel that i was not just a number to PennyMac. When i had questions he was able to help with a quick phone call. Max did an outstanding job and is one of the main reasons i'm glad i went with PennyMac.
Saving money is always a great thing, especially as newer home owners.
Working with Raveena was great. She always returned my calls and did follow-ups on outstanding items. Overall, the experience has been somewhat disappointing. The cost of the loan and the terms seemed to change. I was promised a credit, and I was expecting my other refi to be processed simultaneously. I feel as though, somewhere in the line of communication, the ball is being dropped. I am happy to work with the team, just expect consistency, accuracy and better collaboration
The process was too delay and the communication were too poor.
All the people involved in my getting the loan were very provisional, knowledgeable, available at all times, concerned and caring every step of the way. I am so pleased with everyone I had any contact with and trusted them completely. Words can not totally express my appreciation and happiness after everything was done, very grateful. I was a teacher/Asst. Principal for 35 years in Ohio and felt the compassion both directions totally at all times. All were excellent.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,981 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.