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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,569 reviews
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Jamie S.'s profile image
Jamie S. 
on Birdeye

2 years ago

Once the verification paperwork was submitted there was not a whole lot I had to do on my part. I was updated on a weekly basis. 

Margaret B.'s profile image
Margaret B. 
on Birdeye

2 years ago

Brandon was very nice to work with and was patient while everything was done by phone. 

PHIL W.'s profile image
PHIL W. 
on Birdeye

2 years ago

Seamless refinance process from start to finish!! 

Sookkyoung B.'s profile image
Sookkyoung B. 
on Birdeye

2 years ago

I think that the refinance process had conducted at the timely matter via phone and email smoothly more than I expected. 

Kimberlee D.'s profile image
Kimberlee D. 
on Birdeye

2 years ago

A very easy and smooth process! 

Timothy K.'s profile image
Timothy K. 
on Birdeye

2 years ago

When I called as a co owner of the loan jeunisia would not give me access to loan information because she didn’t know how to locate additional owners. I had to speak with loan specialist who had to communicate that process to her I also emailed for timeline and was told title review is the longest part of process. We sat in that process for one month and then just like that we were ready to close . Loan specialists did a great job … the communication team did not . 

Harry Jordan J.'s profile image
Harry Jordan J. 
on Birdeye

2 years ago

The process from start to finish was completely done over the phone and online in a very professional and timely manner. The closing process exceeded my expectations. I definitely would highly recommend PenneyMac. 

David L.'s profile image
David L. 
on Birdeye

2 years ago

Great communication and was helped whenever I needed a question answered. 

Dalton T.'s profile image
Dalton T. 
on Birdeye

2 years ago

Great service 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,569 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.