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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,576 reviews
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NINA M.'s profile image
NINA M. 
on Birdeye

3 years ago

Friendly and professional team was assigned to my loan. I had no issues. There was frequent communication so that made the process easy. 

saravanan p.'s profile image
saravanan p. 
on Birdeye

3 years ago

They gave very competitive rates and communication was quick and clear 

SEAN R.'s profile image
SEAN R. 
on Birdeye

3 years ago

I had a great experience with my loan agent and PennyMac while refinancing my home. The process was efficient and secure, and my agent was patient with my inquiries. I highly recommend PennyMac for your mortgage needs! 

Dolores R.'s profile image
Dolores R. 
on Birdeye

3 years ago

Excellent customer service. 

GRETA B.'s profile image
GRETA B. 
on Birdeye

3 years ago

The best experience ever! 

JAMES N.'s profile image
JAMES N. 
on Birdeye

3 years ago

Having refinanced once in the last year, I wasn't going to do it again because of the hassle. But it was pointed out that I could get the loan under only my name after a recent divorce so went ahead a did it. This was the easiest process I have been through, my questions were answered clearly and in a timely manner. Highly recommend! 

Heriberto Marrero De La T.'s profile image
Heriberto Marrero De La T. 
on Birdeye

3 years ago

Great experience throughout the entire process questions were always answered promptly couldn’t have asked for better service 

VIRGINIA BROWN G.'s profile image
VIRGINIA BROWN G. 
on Birdeye

3 years ago

Dear Representative: "Regarding the VA IRRRL process; much respect and gratitude to the Front Line Staff- Loan (2) Loan Officers, M. Cody & T. Summers, for their reliable communication, offering helpful insights and demonstrating professional knowledge concerning my many questions! Of note; the Loan Processor Ms. S. Grant was especially on point throughout the entire process..She was in a different Time Zone and yet Ms. Grant return my Phone Calls and answer my questions Early AM or Late PM! WG 

MAURICIO R.'s profile image
MAURICIO R. 
on Birdeye

3 years ago

Too many issues for an easy refinance 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,576 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.