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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Process was a bit stressful because closing costs kept fluctuating and we were not expecting that. Our loan officer was extremely helpful and did a great job in keeping us calm. At the end, everything turned out great and we couldn't be happier.
It took a long, long time and the same documents got asked of me like 3-5x
Super easy process from start to finish. Web site and instructions were very helpful. All representatives were prompt and polite.
Cheree did a fine job, she was empathetic with me about the stupid amount of time it was taking. The issues were out of her control. Your company overall is awful in loan origination. Took 5 months to refinance a FHA loan. I feel dumb for letting them drag me on like that. The closing/underwriting team took months in the "final" steps. So I kept hanging on thinking it was close to being done. I'll be moving my two mortgages away from pennymac as soon as possible.
I had a great experience I had lots of questions. I was treated with respect and staff walked me through the entire process. I felt confident in my decision in selecting PennyMac and the MacTeam. 🙂
Make the process faster. Less documentation.
Very smooth REFI. It was a fast and smooth process from beginning to end.
They are awesome
Working with the Penny Mac Team was awesome. We encountered some issues with our well test which delayed our ability to close on time, so about three days after we had to close out our application we were able to resubmit without having to resubmit all the same paperwork. The staff was great to respond and to fix our closing date when it was cancelled in the morning and we were not notified. We called the office and they took care of getting it rescheduled for the afternoon.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,619 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.