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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
There was some confusion about closing cost credits few days before the closing. Hope it should have been resolved in time. Otherwise every thing went well.
Tonisha and Sandra was hands down the best loan officer/processors I have ever worked with. They were very responsive, kind, thorough and oftentimes answered my questions outside of their working hours. I am so happy I decided to go with PennyMac
The whole buying process in stressful and excessive. Sandra made the process less stressful so I was happy with the service. PennyMac as a whole has been good with me so that’s I chose to stick with your company, and plan on recommending you to friends and family.
I have worked with Pennymac on three different home mortgages. With each one, they have been consistent and open. I have worked with different mortgage companies over many years but Pennymac has been the best. The staff is extremely helpful and friendly all the time and are incredibly helpful and supportive. I will use them again if need be and would recommend to only obtain a mortgage through Pennymcac.
all our questions were clearly answered in a timely manner and in a way that we understood them.
Sheryl Freeby was very helpful and kind. We had an unusual amount of trouble with the appraisal process but that wasn't the fault of PennyMac. Sheryl was good at pushing things through as quickly as possible. She also didn't mind how we submitted documents as long as she got them.
It has been a pleasure working with the PennyMac refinance team. Terrace and Kristina were great. I will recommend PennyMac to friends looking to refinance.
From beginning with loan rep Ivan who really explained the process of a streamline loan he answered my questions and made feel comfortable with the process. Plus he explained the mac team will be there to assist with the loan process until the loan it's approved
FASTER THAN ANTICIPATED SERVICE. ATTENTIVE-PROFESSIONAL
PENNYMAC has a 4.4 star rating with 48,618 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.