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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,618 reviews
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SHYAMSUNDER M.'s profile image
SHYAMSUNDER M. 
4 years ago

There was some confusion about closing cost credits few days before the closing. Hope it should have been resolved in time. Otherwise every thing went well. 

Nicole S.'s profile image
Nicole S. 
4 years ago

Tonisha and Sandra was hands down the best loan officer/processors I have ever worked with. They were very responsive, kind, thorough and oftentimes answered my questions outside of their working hours. I am so happy I decided to go with PennyMac 

Angelo Z.'s profile image
Angelo Z. 
4 years ago

The whole buying process in stressful and excessive. Sandra made the process less stressful so I was happy with the service. PennyMac as a whole has been good with me so that’s I chose to stick with your company, and plan on recommending you to friends and family. 

Peter D.'s profile image
Peter D. 
4 years ago

I have worked with Pennymac on three different home mortgages. With each one, they have been consistent and open. I have worked with different mortgage companies over many years but Pennymac has been the best. The staff is extremely helpful and friendly all the time and are incredibly helpful and supportive. I will use them again if need be and would recommend to only obtain a mortgage through Pennymcac. 

LOYOLA W.'s profile image
LOYOLA W. 
4 years ago

all our questions were clearly answered in a timely manner and in a way that we understood them. 

Kathy S.'s profile image
Kathy S. 
4 years ago

Sheryl Freeby was very helpful and kind. We had an unusual amount of trouble with the appraisal process but that wasn't the fault of PennyMac. Sheryl was good at pushing things through as quickly as possible. She also didn't mind how we submitted documents as long as she got them. 

HELIO A G.'s profile image
HELIO A G. 
4 years ago

It has been a pleasure working with the PennyMac refinance team. Terrace and Kristina were great. I will recommend PennyMac to friends looking to refinance. 

BRENDA C.'s profile image
BRENDA C. 
4 years ago

From beginning with loan rep Ivan who really explained the process of a streamline loan he answered my questions and made feel comfortable with the process. Plus he explained the mac team will be there to assist with the loan process until the loan it's approved 

RONALD C.'s profile image
RONALD C. 
4 years ago

FASTER THAN ANTICIPATED SERVICE. ATTENTIVE-PROFESSIONAL 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,618 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.