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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,657 reviews
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SHELLEY M.'s profile image
SHELLEY M. 
4 years ago

The whole process was very easy. I just wish the communication was a little better. 

Sandra J.'s profile image
Sandra J. 
4 years ago

It was everything we expected and was very professional! 

Andrew P.'s profile image
Andrew P. 
4 years ago

N/A 

James H.'s profile image
James H. 
4 years ago

The whole precosse Was great and easy. 

Sean C.'s profile image
Sean C. 
4 years ago

Lack of communication. Rachel Harris doesn't follow up on meetings she sets up. I have been trying to get someone to call me but no responses. I never wanted the wife's name on loan, you stuck her on it and now wont respond to my request to have her removed. Not a happy customer!!!! 

Shawn N.'s profile image
Shawn N. 
4 years ago

I was very pleased with the results I got using Penny Mac everything was very clear and accurate the help was fantastic I will continue to use them in the future thank you 

SCOTT W.'s profile image
SCOTT W. 
4 years ago

Pennymac refinanced our VA Loan easily, they did all the work! 

Kelle D.'s profile image
Kelle D. 
4 years ago

PenneyMac was awesome to work with. 1.99% interest rate for 15 years. Called every week to let you know how things were going. I would recommend using PennyMac to anyone looking to buy or refinance their home. 

Robert M.'s profile image
Robert M. 
4 years ago

There were communication issues with the loan processor. The Loan officer Broc Walker went above and beyond and got me the information I needed and set me up with the right people to close the loan sooner then expected and accurately. Thank you. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,657 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.