PENNYMAC

BRETT K. 

on Birdeye

5 years ago

Mario was a consummate professional, answering any questions we had with clarity and expediency. I couldn't have asked for a more streamlined and pleasant experience with such a major financial decision. There were a few extenuating circumstances that delayed our signing (our fault) and his patience and understanding helped alleviate any stress we had in ensuring a quick resolution. I cannot not stress enough how happy we were with his service. 

Irina H. 

on Birdeye

5 years ago

The process was clear and simple, and all my questions were answered quickly and completely. 

Jayme R. 

on Birdeye

5 years ago

We were walked through the process step by step. Great to work with. 

Teri S. 

on Birdeye

5 years ago

Horrible experience overall. We had to give the same documents 7 times and had to stay on top of everything so we close on time. I would never recommend your company. It was a very stressful experience from beginning to end. 

Nicholas F. 

on Birdeye

5 years ago

Wonderful 

ALLEN B. 

on Birdeye

5 years ago

Suzanne was a real professional. She answered all my question an called me once a week to keep me informed about the loan progress. She made the loan process real easy and smooth and I like to thank her for doing a very awesome and professional job for me. I would recommend her to any on my friends with continents. Thank You Suzanne Allen 

NEAL U. 

on Birdeye

5 years ago

Cesar was fantastic. Ran into a small problem getting a lawyer to handle the closing. Made an appointment to do this and no one showed up. I got very upset. I called Cesar and he got it straighten away. 

Jose U. 

on Birdeye

5 years ago

Time to close is to long 

YOVANI A. 

on Birdeye

5 years ago

I would highly recommend Penny Mac, refinance was fast and easy with great customer service. #1