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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Edna was so wonderful to work with—she made this refinance such a positive experience. Very helpful, she kept in touch the whole time, and was quick to respond to questions.
Peter, Thank you for your help and making this process easier and understandable than I initially expected. Best of luck in your career. Respectfully Benito Huron
Everything moved quickly and PennyMac was very accommodating of the closing process.
loan made easy through penny mac loan pros!!
Great job
The experience was awesome. We did not have to leave our home for anything and Paulette called us weekly with updates and answered our questions. She was very knowledgeable and professional when speaking with her. The time frame given to us in the beginning was the great and they stayed on schedule. The closing was done at the home. The closing agent was very professional and observed the social distancing as well as wearing her mask. She was quick and efficient.
It was great working with Nancy. She responded promptly to my question was very pleasant on the phone. Very good customer service.
The closing process took much longer than anticipated. My application was in review for months with no fault on my side. I was required to fix things on my house that were pre existing before the purchase of my home and in the long run lost hundreds if not a thousand dollars in the process.
I did not receive my return calls or text from Gilbert Herrera about concerns/questions regarding my loan application.
PENNYMAC has a 4.4 star rating with 48,002 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.