This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everybody at PennyMac was incredibly helpful! An overall great experience from start to finish.
Pennymac is a great company. I recommend anyone to work with pennymac.
Monique and the rest of the group I had contact with were both helpful and available when I needed them!
Initial communications with loan officer (Affan Khwaja) and during processing with the PennyMac Loan Team rep (Jason Hord), were timely, clear and professionally delivered. All questions and requests answered quickly. When follow-up was required, Jason called us directly and offered assistance to complete a step or answer any questions we might have, From beginning to end, we had a very smooth experience that was handled in a super-professional manner! Thanks for your assistance!
better customer service, Loan processor seemed not to know some of the question asked, had to wait for a call from the original loan officer.
Lauren was great to work with and everything went smoothly and as anticipated.
Good company !
More communication instead of the same repetitive email using covid as an excuse why there was no follow up .
Friendly customer service and excellent communication. Love PennyMac!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,612 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.