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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
every thing was communicated clearly and precisely. The process was smooth and easy.
I was lost and did not get good communication until Maxwell Mitchell came along. I did not get good information from my loan officer. Emails were not returned, Phone calls were not returned. Finally, i spoke to a supervisor- their rate sheet was down (still waiting on that call to be returned). Max talked me off the cliff and saved the contract. Good work, Max. I wish you nothing but the best!
Nick was great. He knew what he was talking about and helped with phone calls and prompt emails to help with the process.
The refinancing process was so easy with PennyMac. They are truly a great company to work with. They even sent a mobile notary out to my house for us to sign the closing papers; so convenient!
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Everyone I worked with at PennyMac was very quick and responsive to my many questions throughout the process. They updated me every step of the way to make sure that my closing was as efficient as possible.
Rachel Harris was awesome to work with She is friendly and would reply to you in a timely fashion all in all everything went smoothly 😀
Fast, informative and efficient!
Thanks
PENNYMAC has a 4.4 star rating with 48,817 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.