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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,622 reviews
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MIGUEL V.'s profile image
MIGUEL V. 
on Birdeye

3 years ago

Best mortgage experience ever ! 

RACHEL D.'s profile image
RACHEL D. 
on Birdeye

3 years ago

. 

Oscar L.'s profile image
Oscar L. 
on Birdeye

3 years ago

Never answered my phone calls did not receive paperwork I asked for different information I was told on phone bad service very unprofessional 

Christine M.'s profile image
Christine M. 
on Birdeye

3 years ago

Molly did a great job communicating with me and my expectation was meet 

RIGOBERTO Loera S.'s profile image
RIGOBERTO Loera S. 
on Birdeye

3 years ago

Max made the process effortless even though we are experiencing a global pandemic at the moment. It took a little while but that was expected as everything is moving a little slower as we navigate this new world presented to us. I am glad we were provided with Max for our process, communication was on point. 

AUSTIN B.'s profile image
AUSTIN B. 
on Birdeye

3 years ago

Kelsey was an absolute pleasure to have in this process, she was very timely and informative, and made the refinance swift and easy. 

Brandon G.'s profile image
Brandon G. 
on Birdeye

3 years ago

Closing took 5 months. Loan support person changed 3 times. Not always prompt responses to my questions. It seamed like for weeks no one was doing anything for my loan. I am reporting appraiser to the state of TN. I would recommend not using him again. He has been fined by the state of TN before for inaccurate appraisals. 

ALBERTO N.'s profile image
ALBERTO N. 
on Birdeye

3 years ago

Well Done , thank you. 

Larry L.'s profile image
Larry L. 
on Birdeye

3 years ago

Good job to all the staff that put my loan together. Thanks again. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,622 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.