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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Best mortgage experience ever !
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Never answered my phone calls did not receive paperwork I asked for different information I was told on phone bad service very unprofessional
Molly did a great job communicating with me and my expectation was meet
Max made the process effortless even though we are experiencing a global pandemic at the moment. It took a little while but that was expected as everything is moving a little slower as we navigate this new world presented to us. I am glad we were provided with Max for our process, communication was on point.
Kelsey was an absolute pleasure to have in this process, she was very timely and informative, and made the refinance swift and easy.
Closing took 5 months. Loan support person changed 3 times. Not always prompt responses to my questions. It seamed like for weeks no one was doing anything for my loan. I am reporting appraiser to the state of TN. I would recommend not using him again. He has been fined by the state of TN before for inaccurate appraisals.
Well Done , thank you.
Good job to all the staff that put my loan together. Thanks again.
PENNYMAC has a 4.5 star rating with 48,622 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.