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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,179 reviews
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JESSE F.'s profile image
JESSE F. 
5 years ago

Everything was quick and easy. The whole process was stress free. 

Linda N.'s profile image
Linda N. 
5 years ago

Extremely help, professional and staff took the time to walk me through all the steps. It was a painless experience. 

Miriam Gonzalez V.'s profile image
Miriam Gonzalez V. 
5 years ago

Explain much better when is time to close. Also respect the appointment time. 

Todd W.'s profile image
Todd W. 
5 years ago

My experience with Penny Mac was very smooth and easy. Employees were very informative and helpful. 

Kimberly B.'s profile image
Kimberly B. 
5 years ago

Overall my experience was good. Only complaint was In the middle of the process being asked for the same information several times even after giving the information asked. Closing took longer than Expected but other than that my overall experience was good. 

Adam K.'s profile image
Adam K. 
5 years ago

Everything went smooth. It was a great experience. Easiest closing we have ever done. 

Richard G.'s profile image
Richard G. 
5 years ago

Vonne was amazing. She and Dianna Rogel worked in our favor very well. Tuff to do from home. These ladies were aces to us! 

KRISTY M.'s profile image
KRISTY M. 
5 years ago

Such an easy process overall. I had weekly updates via e-mails/phone calls to let me know the status and any documents needed from me to keep the process moving forward. I closed 2 weeks earlier than expected, which was great. 

Louis P.'s profile image
Louis P. 
5 years ago

When I decided to refinance I thought going through PennyMac would make it quicker and smoother since my existing loan was with PennyMac. It took longer and I had to supply info that was already on my current loan. My daughter went through Quicken to refinance and she closed in 3 weeks at a lower rate. Hindsight tells me I should have listened to my daughter. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,179 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.