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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We had a rep named Dominic, at the beginning of our process that was very attentive to our needs. We thought the process would be smooth and easy. We received numerous request from the title/closing agent stating that Juan was requesting docs that had previously been sent. The money wasn't funded until the day after closing.Calls weren't returned. The closing statement was off by about $5K. What's done is done. The matter is now behind us, thank you.
Shalom babalola was very professional in advising me during the refi process. Overall I was very pleased and happy with pennymac. Thanks
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good
Paulette was absolutely awesome. I have nothing but praise for how she supported me in the loan process.
All of my expectations were met from any questions to any requests I had. I even recommended to a family member and friend who are now in the process of refinancing via PennyMac.
Gina, my loan helper, was great to work with. She was very responsive and made sure I understood all the next steps and what to expect along the way.
Once I was getting the emails sent to me things went good
Good experience
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,005 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.