This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Service was great
This is no way reflects the service I received from Marcia Wiggins. She went up and beyond!!! The closing was delayed 6 times. It was a fiasco. Marcia did her best to communicate with me and was beyond what was expected. However, the closing company delayed and continued to request information that was previously supplied. They were very unprofessional not showing up for the first closing date and then a list of other issues until we finally closed 23 days later than originally requested.
Being a current PennyMac customer and a promise from them of a quick and simple process was the reason why I chose to stay with PennyMac. I apply for the refinancing of my home and at the end of a painful and complete opposite of what I was promised, I can truly say I regret going through this process with PennyMac. It sucks that I am limited on the length of my post but if I could write everything that I went through I would have American's new #1 best-selling book. Think twice about PennyMac!
Shaitrice was very helpful and responsive anytime I had questions. I really appreciated working with her on our refi!
Thanks for an easy refi process.
Excellent service.
Denny and the team provided timely updates and responses to questions all of my questions. We were able to close in within a month of submitting our application.
We difficulty with return phone calls.
The professional attitude Dion (hope I spelled his name right, he was awesome highly recommended for a raise
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,004 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.