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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My recent experience of refinancing my PennyMac mortgage loan was absolutely painless. I was guided through the process by Joe Kirleis who was both efficient and courteous. Kudos to him and PennyMac for a job well done.
I chose to continue with PennyMac assuming that as a present mortgage meant something. I did a refinance with a broker for a vacation home and purchased my home. The process was smooth, took about a month faster and didn’t require me to spend hours on document responses.
Service was prompt and detailed. The whole process was painless and customer service was excellent. Would recomment PennyMac to anyone looking for a home loan or refinance.
This process was great!
My expectations were high. Zachary Teahan and all the PennyMac people working on my loan exceeded them. I want to thank everyone involved.
Tim was a real gentleman and explained the process clearly and concise. Any questions and or calls were answered promptly. It was a pleasure doing buisness with him.
Everything went smoothly
Overall experience was exceptionally fast and did not take much time at all. Everyone on the loan team kept me informed throughout the process and all were professional and answered all questions promptly. Highly recommend financing through PennyMac.
My contact would never return my calls or emails. I had to call in multiple times for weeks and wait on hold / be hung up on multiple times a day before I was transferred to a supervisor that actually provided some clarity. This was the most unprofessional experience with any serious transaction that I have ever had. I am shocked at the negligence demonstrated in administering my refinance process. At the end of the day my closing documents were still incorrect, but we just wanted to be done.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,771 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.