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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything went smoothly we were very happy with the process.
Quicker response to emails. A little more personal touch after the application
Everyone at PennyMac made the process smooth & easy. I was kept updated through my entire refinancing process. I was dreading it at first, but they treated me like family. Thank you PennyMac for your services!
My refinance went smooth and exceeded my expectations.
Nice
My experience with Molly Christmas was exceptional. My answers of five stars or higher refers to her only. I do not like the team approach by PennyMac because I had to deal with way too many people besides Molly. I received document requests over and over again from different people and it seemed like they didn't communicate between themselves. Even now there is a disagreement on the disbursement amount.
The process was smooth. Expectations and requirements were clearly communicated and the followup was exceptional.
From beginning to the final closing, each every individual we worked with were professional, patient and friendly.
Jericha Kane’s communication with me throughout the process was excellent. She kept me up to date every step of the process and answered all questions I had. Her professionalism and attention to detail is second to none.
PENNYMAC has a 4.4 star rating with 49,223 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.