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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,113 reviews
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Delores B.'s profile image
Delores B. 
5 years ago

Everything went OK. 

MICHAEL U.'s profile image
MICHAEL U. 
5 years ago

Both of the individuals I worked with for my interest rate reduction refi (Kevin and Andrew) were professional, informative, and most importantly...they treated me like a valued client. The process took a little longer than I had anticipated, but overall, it was competitive, smooth and efficient. Great outcome; stress free experience...I'm very happy with the result. 

Julio P.'s profile image
Julio P. 
5 years ago

Process took too long and the reumquest for document ts added to the co fusion. I would call Mortenson for clarification, but other agents always answered and none provided accurate info. 

Larry P.'s profile image
Larry P. 
5 years ago

Faiza was extremely efficient! Made the process go very smoothly! 

SCOTTY M.'s profile image
SCOTTY M. 
5 years ago

Being more Organized with the team group some days every one was not on the same page 

Cindy P.'s profile image
Cindy P. 
5 years ago

I had questions that were never answered. I was told she didn’t know and would get back with me. Still waiting! Was told this was a two week process it was more like 6 weeks or more! 

RUDOLPH B.'s profile image
RUDOLPH B. 
5 years ago

My goals were kept in mind and the loan structured in a way that all of them were met. As issues arose in the process I was informed early and kept abreast such that it was never necessary for me to speculate about the status of my application. 

Leah C.'s profile image
Leah C. 
5 years ago

Process of refinancing was smooth and timely. All questions were answered and I never felt uncomfortable or stressed in the process. 

Antoinette G.'s profile image
Antoinette G. 
5 years ago

The process was professional, effortless and quick. I was very satisfied. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,113 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.