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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very professional service. I would love to work again with Penny Mac
other than the time it took for the process, it was very easy.
N/A
Customer service oriented, attentive to our needs, very informed, worked efficiently and expeditiously.
I did not get acopy of final closing date documents 3 day earlier, which by law we suppose to get it. Unit that day I did not even know what I am signing.These are not the same estimate which my application got processed. Anyway I did signed.But i was not feeling happy at all.
Loan took several months . When closing was finally scheduled the notary didn’t show or call . Tried for a sold week to get ahold of someone at PennyMac and no one would respond . Also this was hit as a hard inquiry on my credit and I was never given an answer as to why .
The whole process was smooth, everyone was friendly and helpful, and we closed over two weeks earlier than we anticipated!
Horrible communication. My closing was delayed a week due to poor communication on Penny Mac's part. I would very much like to speak with a supervisor about a timeline of events that was upsetting. I stayed loyal to Penny Mac through this process and very much regret it.
Erica was truly awesome.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,795 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.