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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything was handled professionally and as timely as possible given the current events. Having Ivonne check in with me weekly was excellent. If I had questions I knew only had to wait until she got a hold of me and not worry about calling in at a good or a bad time. Although I'm sure my questions would have been answered if I felt I needed to call. Additionally, Ivonne never gave me the impression I was a bother or that she was rushed. Definitely took some of the anxiety out of the process.
Having my previous VA loan through Pennymac, made my experience so smooth. I only had to send in a few documents, and we were able to Electronically sign most documents. I was able to get an amazing rate of 2.75%, fixed rate, saving me not thousands, but hundred thousand plus in total pay off. Thank you for the prompt and amazing service.
Everything was great
Both Patricia and Leticia were outstanding. As a team they made this one of the easiest experiences that I have ever had getting a mortgage and closing. I can not say enough great things for how Leticia handled the process - Outstanding!!! I will tell my friends about PennyMac and the great experience that I experienced.
Customer service oriented, attentive to our needs, very informed, worked efficiently and expeditiously.
George Reid was not excellent. He was EXEMPLARY!!! The notary was the only part of the process that was not competent. She had my name already written on some documents incorrectly and I had to give her my copies after writing my name on them correctly. It appeared that she did not want to be doing her job by her demeanor.
Thank you, again, for an amazing experience! During these challenging times, it is nice to know, I can always depend on the pleasant staff of PennyMac!! Thank you so much!! Sincerely, Heather
Sandra was awesome to work with and was willing to take time to answer any questions I had during my first home purchase! The entire experience was great and I will use PennyMac again in my life journeys!
5 star! closed on time!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,796 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.