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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,089 reviews
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Daniella G.'s profile image
Daniella G. 
5 years ago

Always top notch 

JONATHAN P.'s profile image
JONATHAN P. 
5 years ago

. 

OZZIE M.'s profile image
OZZIE M. 
5 years ago

I felt that things were brought to my attention in a timely manner and that the loan was processed in a timely manner. 

ROBERT R.'s profile image
ROBERT R. 
5 years ago

Everything went pretty smooth and quick.That what i liked about this company and Tracy Parker was a great . 

MARK S.'s profile image
MARK S. 
5 years ago

Staff was very helpful even through a very busy time. 

John P.'s profile image
John P. 
5 years ago

Only problem was that the loan docs had to be redone as my middle initial was incorrect  

Ernest M.'s profile image
Ernest M. 
5 years ago

The loan processor did great. She was out sick one week which set everything back. Another processor supplied me a form to complete that had incorrect data. When I applied to refinance I asked for a specific amount. When the appraisal came back lower than expected I was never notified that what I asked for changed which was another set back. This whole process took 3 1/2 months. Part to blame on Wells Fargo for 1 month. 

SANG Y.'s profile image
SANG Y. 
5 years ago

He was prompt. 

JOSEPH C.'s profile image
JOSEPH C. 
5 years ago

Everything was explained and customer service was amazing. Very happy with the services provided. Will definitely reach out in the future if/when I decide to purchase again... 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,089 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.