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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything was great and moved along in a timely manner!
Expectations of the appraisal were not properly set. They communicated it was ordered shortly after we locked in rate. However we waited until the 11th hour nearly a month later for the report which created numerous unknowns and lot of anxiety try to schedule closing and our move. Even after documents requested were sent reminders were still generated.
We received inaccurate information regarding the appraisal and the closing documents were sent to our attorney one hour before close. They were not complete when received by our attorney. It took multiple calls and e-mails over a three week period and escalations to management to get this loan completed.
The entire process was painless, seamless, and effective. I greatly appreciate your expert staff and their guidance through the loan process. Everyone I spoke with was informative, courteous, and professional. Thank you from the Shires family!
Quick, simple and easy process. No complaints
Great and fast service
The amount of information that was requested/needed was pretty ridiculous. We needed to provide more information for a refinance vs. When we actually bought the house.
Very smooth experience. The m.a.c team walked me right through the entire process with no issues always ready to answer any questions I had. Thanks m.a.c team!
You handled my loan processing very professionally and smoothly. It was a pleasure to work with you.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,292 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.