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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Communication..... there was none.... never returned calls or emails and the closing time was changed two hours before.... nobody ever called... so I took time off work for nothing .... not happy at all !!!!!!
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Mara kept me informed throughout the entire refi process. I really appreciated the quick process.
My closing documents were never accurate and my closing was not scheduled on 4/10/2020 as discussed with Eric Briggs, we missed a days work and the title company never showed up. We finally closed the following week. Glad its done...
Everything was great... Thanks
John and his staff were clearly on point providing all relevant information requested the process was seamless and very easy communications were clear and concise and the closings were also very good
They are ready to answer every question and work with their customers.
Everyone is very helpful and always willing to help the best way they can. Don’t feel pressured to do anything. I like the fact they’re willing who work with you on things.
Max took care of everything and effectively. Any questions or concerns were promptly answered and explained. The whole process from start to finish was effortless and seamless. Glad to have loan processor like Max to handle this.
PENNYMAC has a 4.4 star rating with 48,808 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.