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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,086 reviews
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SEAN S.'s profile image
SEAN S. 
5 years ago

The first thing that impressed me was my agent's truthfulness. I originally started my refinance with a competitor who promised me the moon. My PennyMac agent was realistic about what he could deliver so I ended going with him. The process was virtually seamless and he guided me through every step of the way. Not only did PennyMac deliver what they promised when they promised, they exceeded my expectation. Well done PennyMac! 

Wilfredo R.'s profile image
Wilfredo R. 
5 years ago

pennymac was great to work with and very respectful people 

JERON M.'s profile image
JERON M. 
5 years ago

Everyone we dealt with was knowledgeable, pleasant and time efficient. Our questions were answered in a timely manner; our two-way communications were consistent and helpful. We will recommend PennyMac Loan Services to family and friends. 

DAVID S.'s profile image
DAVID S. 
5 years ago

Great Service. A painless process. 

VALERIE D.'s profile image
VALERIE D. 
5 years ago

I appreciate the responsiveness of everyone! 

ROY R.'s profile image
ROY R. 
5 years ago

Great process---thank you! 

Frank B.'s profile image
Frank B. 
5 years ago

Sharon was always available when I had a question for her. She was very personal and encouraged me through the long process. Thanks to Sharon for all you did for Frank and I  

Kevin K.'s profile image
Kevin K. 
5 years ago

Communication was a bit rough as I was unable to call my agent directly and he could not call me. I believe this was a technical issue that was out of our hands but it was very frustrating. Other than that the process was smooth. 

Richard B.'s profile image
Richard B. 
5 years ago

Will is the best! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,086 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.