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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process went extremely well and the Mac team always kept me informed on the whole time frame
Polite, courteous, profession, answered the questions clearly, not in legal or financial mumbo jumbo.
More prompt communication
- I was re-financing my existing mortgage after only 10 months and felt it was unnecessary for me to provide all of the same documentation (multiple times) in such a short period of time. I feel the appraisal was unnecessary and expensive after only 10 months. - The closing disclosure was almost never correct even up to the date of the closing. The rate I was quoted was incorrect, and the amount of money kept in escrow changed several times during closing. - Closing costs very expensive
Everything ran smoothly. Highly recommend.
Great refinance with a VA loan. The service was fast, promptly handled, and everything closed earlier than excepted. Thank you PennyMac!
I recently did a streamlined VA refi with PennyMac and was very satisfied with everyone I dealt with, from inquiring about the process, getting updates, providing thorough explanations, and closing even during this COVID crisis that was conducting in a safe manner. Their closing costs estimates were within a couple hundred dollars of their initial estimate. Would highly recommend their services again, as well as their closing agency Service Link.
Carlton did an outstanding job. There was one part of the process. (I don't believe it was Carlton) where I received an email requesting documents to be uploaded. I tried calling and emailing to get clarification on what documents where needed, but I never received a response back. A couple days later I did receive documents in the mail that seemed to be the documents to be uploaded. I therefore uploaded those documents.
Easy Fast Efficient
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,292 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.