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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,868 reviews
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VELVET H.'s profile image
VELVET H. 
on Birdeye

4 years ago

The beginning of my refi process took a couple of hours by phone although that time was used by my agent to carefully explain options/terms of all programs available to me. After choosing the program best suited for me my process went very smoothly. All documents sent to me were followed up by emails and calls to answer any questions I may have had. My customer service was excellent! I will not hesitate to recommend Penny Mac to others. 

SHEA J.'s profile image
SHEA J. 
on Birdeye

4 years ago

It was great 

VERONDA J.'s profile image
VERONDA J. 
on Birdeye

4 years ago

Thanks, Mrs. Nancy for your prompt review and response. 

ARTURO Z.'s profile image
ARTURO Z. 
on Birdeye

4 years ago

😃 

JACOB D.'s profile image
JACOB D. 
on Birdeye

4 years ago

Process was clear, quick, and easy. All my questions got answered throughout the process. Glad I went with PennyMac. 

Robert P.'s profile image
Robert P. 
on Birdeye

4 years ago

good experience, very professional 

DAVID C.'s profile image
DAVID C. 
on Birdeye

4 years ago

Went smoothly, closed quickly, not too many snags, good communication 

DAVID N.'s profile image
DAVID N. 
on Birdeye

4 years ago

The experience of going through the refinance process was simple, quick and non stressful. 

DONALD B.'s profile image
DONALD B. 
on Birdeye

4 years ago

I did not receive a reply to email about VA question. 800 # was totally useless - A BIG WAIST OF TIME i DID NOT KNOW IF YOU GOT MY REPLY 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,868 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.