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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great communication
Wonderful experience since everything was handled online. Everyone was very informative and extremely nice to deal with.
A combination of the on-line portal where I could review the status of my loan application and the timely and ongoing communication from Ms. Lana helped reduce some of the anxiety that typically is experienced by borrowers.
Had a great experience
Jason Hord is great, however all other associates i have dealt with were lackluster in communication. Could not reach anyone. Loan officer assigned left the company and no one informed me. Previous loan application failed due to me missing a document. However, NO ONE stated this. My old application just simply got denied and i was not told anything was missing. This time around, I was lucky enough to get Jason as my go-to. He was very communicative and reachable.
Professionals process through out
Process was smooth give the circumstances of the pandemic.
Communication
Everything was simplified for me. Whenever I would call, I would always be assisted.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,795 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.