PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,112 reviews
Select a rating
CHAD T.'s profile image
CHAD T. 
5 years ago

Information was clear and concise. Process went very smoothly. Everyone at PennyMac was a pleasure to work with. 

JAMES K.'s profile image
JAMES K. 
5 years ago

Everything was communicated thoroughly and my questions were answered promptly. All my expectations were met at closing and we closed on time despite what is going on right now with the economy and and the pandemic. Everyone was very nice, polite, and professional. 

Daniel T.'s profile image
Daniel T. 
5 years ago

The people with whom we dealt were pleasant, friendly, and informative. We were able to close over a month early, which was wonderful. 

JOSEPH S.'s profile image
JOSEPH S. 
5 years ago

Good communication throughout process. 

CARLOS T.'s profile image
CARLOS T. 
5 years ago

I the process was did not take long and tje representative was excellent at keeping us informed on the next phase until we closed. 

ROBERT B.'s profile image
ROBERT B. 
5 years ago

Went great. 

AHMED A.'s profile image
AHMED A. 
5 years ago

Keep me updated , i had to call again and again to make sure you have the questions and then i have yo call again to get answers 

Jr M.'s profile image
5 years ago

Too many hoops for A loans 

Roger F.'s profile image
Roger F. 
5 years ago

The entire process was ok but extended due to underwriters. They constantly needed copies of the same forms or information that I had previously sent. However, due to their thoroughness, they discovered that the last number of my wife’s SS# had been entered incorrectly by the payroll company. I will be contacting Andrew about the final numbers. They were not what he quoted to me and when the notary arrived here, we had three different numbers. Roger F. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,112 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.