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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,864 reviews
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ADRIAN N.'s profile image
ADRIAN N. 
on Birdeye

4 years ago

Excelent service provided in this weird isolation environment! 

GEORGE BUSTILLO J.'s profile image
GEORGE BUSTILLO J. 
on Birdeye

4 years ago

First of all we were deceived. We were told monthly payment was gonna be 2,124.92 and it’s not it’s 2,317.29 the lower amount will be in 7 years!!!The Notary y’all sent to complete the closing took a picture of my DL and my Social Security card on his PERSONAL PHONE! That is so not acceptable!!! When I told him he said I could complain to the company he worked for! The company BNT of Texas is working for for y’all. This has caused me to be so stressed, Loss if sleep among other things! 

Rodolfo P.'s profile image
Rodolfo P. 
on Birdeye

4 years ago

Great experience and smooth process. Communication was awesome 

PAUL S.'s profile image
PAUL S. 
on Birdeye

4 years ago

Very clearly explaining the closing costs prior to receiving the disclosure which was a shock. 

GUILLAUME T.'s profile image
GUILLAUME T. 
on Birdeye

4 years ago

Great feedback and Information. 

LORI W.'s profile image
LORI W. 
on Birdeye

4 years ago

I was worried about getting my loan closed in the midst of the pandemic, but my team was great and got it done. Thanks! 

Bertrand T.'s profile image
Bertrand T. 
on Birdeye

4 years ago

the overall process 

Heather R.'s profile image
Heather R. 
on Birdeye

4 years ago

Great experience with everyone involved in refinancing the loan. All were dedicated, friendly, professional, and helpful. Will definitely recommend to people. 

JAMES M.'s profile image
JAMES M. 
on Birdeye

4 years ago

Being up dated every week of the progress of the loan, The help I got to get some documents I missed on e signing... and very helpful when I had questions..  

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,864 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.