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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Just wanted to thank the PennyMac team, specially, Zandy Valadez. You made my refinancing process easy and you answered all my questions. Thank you so much!
AMMIE was great and she kept communication lines open constantly keeping me informed
Loan process went smooth and was quick and fairly easy. Had a few rough spots when it came to closing. Had to reschedule 3 times but did finally get it done and all went smooth.
Eric was very helpful and nice answer all the questions I had was always there when I need him
Molly made herself available basically at all hours of the day anytime I wanted/needed. Previous to Molly, Moe did the same. They answered any and all questions I had. They treated me like a person rather than a number which is uncommon nowadays. You need more employees like them. I am in the service industry as well so I know the difference between good employees, bad employees, and company culture. PennyMac needs more employees like these two.
Had a great experience!
Simple process, explained all the way through. Follow up was timely whenever there was a question or need.
Everyone was great to work with, best loan experience I’ve ever had.
The underwriters clearly need a class in COMMUNICATION. The loan disclosure document was incorrect by $1300 Error. I had to make phone calls continuously in order to determine loan status. Your underwriters need to be fired or retrained. All I ever needed was a phone call.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,280 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.