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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very professional and helpful.
communication and time line
Team were excellent, professional and personable. Made you feel very comfortable, very key!! Robert was fantastic!!!
I
Penny Mac did not meet but exceeded my expectations! I am a commercial real estate agent in south Florida so I get to deal with a lot of different lenders, If I could send every client to you I would. My Loan was closed lightning fast and the entire team was fantastic. I would like to specifically recognize Shawnta Cody and Brian Mitchell for delivering A+ service during a time of national crisis. I could have chosen any lender for my refinance, I’m so glad I decided to stay with Pennymac !
Great experience, and professional service.
Expectations of timeline to close we're not communicated clearly, the loan process got hung up in tittle for ever and had to get escalated to supervisors twice, and I felt if we hadn't called and pushed for help several times and explanations were weak and tittle processing was a black hole with no visibility. We provide all our documents early, paid for appraisal early and the tittle processing communications were none existent.
Great communication, very professional and easy!
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Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,808 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.