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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,082 reviews
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MICHAEL S.'s profile image
MICHAEL S. 
5 years ago

Regina and Julia Shupe were great. 

MILTON Vasquez R.'s profile image
MILTON Vasquez R. 
5 years ago

Prosses took longer then expected but happy with the results after everything was done 

KATHRYN S.'s profile image
KATHRYN S. 
5 years ago

Clearly explained and promptly completed. 

Lauren E.'s profile image
Lauren E. 
5 years ago

Cheree was wonderful. It was the closing process that was ridiculous and and not accurately handled. They rescheduled my closing three times due to the closing team not submitting the accurate information to the title company. I had attorneys and the title company calling me thinking that a closing was going to take place only to be told almost an hour later than the scheduled closing time that it would not be happening. Cheree and her manager Nancy still worked hard to complete. 

Gary H.'s profile image
Gary H. 
5 years ago

Great to work with! Closed refinance early! 

RYAN S.'s profile image
RYAN S. 
5 years ago

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Mark M.'s profile image
Mark M. 
5 years ago

I had a great experience with my Mac team all was so easy and went smoothly 

Andrew O.'s profile image
Andrew O. 
5 years ago

First time go-round in November, December, January, (1) I didn’t know why we weren’t closing and I tried getting in touch and it tools 2 weeks for anyone to respond to me. So we had to start all over. (2) Appraisal during first go-round was a joke. That guy did an awful job of research, evaluation and valuation. Second appraisal was fair, even if not as high as I would have hoped, and that person did a much better job of research especially in the economic circumstances of the time. 

Steve M.'s profile image
Steve M. 
5 years ago

I thought Alfred Reams was very instrumental in making the whole thing happen - thankyou to all. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,082 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.