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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The team at Penny Mac was terrific! They made my loan experience very pleasant. I am very happy with the overall customer service experience that I received. Refinancing my home with Penny Mac was definitely worth it. I will recommend Penny Mac to all my friends and family.
Corey and Nancy were both thorough and patient in explaining the process and answering my questions. Each step was completed on time based on what was quoted.
Hildia was great and kept in touch with me thru process.
pleasant experience for my refinance & ammie was a huge help the whole way
.
This text box is limiting my characters so I cannot share my complete experience in this format. There was a delay on Pennymac's end in processing my loan despite my timely submission/signing of documents. Communication between the loan officer was not consistent with the loan processor. I waited weeks for communication with no response at times. I still don't understand how I made a whole extra payment because of the delay in closing and my loan amount was the same!
Repeat document requests requiring me to call in each time to correct and 3 weeks past the estimated closing dates.
Very easy and timely experience!
Such a fantastic job and we got a super low rate.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,065 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.