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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I sent an email regarding the appraisal of my house which cost me $400, my issue was the appraisal was highly inaccurate and i do not pay for or tolerate inaccuracy. I should’ve been able to use the appraisal as a baseline for my future upgrades, but due to its inaccuracy it’s useless, I believe I should be refunded that $400 but the response I received was “ it won’t affect your loan” which is totally beside the point. The appraisal was missing 1/4 acre of land, 2 rooms and 120 sqft.
The mortgage loan process was handled very professionally. There were some bumps in the process, but ultimately the PennyMac team found a solution that helped to move the process to completion.
Communication was clear and helpful.
Jeremy Brunson Was just plain horrible!! He sold me and promised me a cash out refinance and set me up with a regular refinance which was nothing what I wanted. I didn’t find this out until the last day for me to cancel this whole disaster! Than speaking to his rude and ignorant boss David which insisted that it was the best thing I did was refinance and didn’t want to listen to what I had to say. Worse experience EVER!!! They never told me exactly what happened to what I was promised. TERRIBLE
Got a cash out refinance to do renovations on our home! Easy and thorough process
I did all the paperwork myself and I had no agent so it was a tougher process. I was assured that my closing would be done on the day time mentioned and it was not. It was very expensive and embarrassing for me missing the date. I have done two closings they you and both were missed. I want to buy another house but not sure if I want to go they you guys.
Gina & Christin were AWSOME
Great communication. Also explained questons well.
Courteous people with knowledge of the housing market. Help me to knock-off 6 years of the term of my loan. Thank you again. PennyMac
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,047 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.