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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Everyone from the very first phone call, to Jason, to the person who came to our home with the documents to sign on a Saturday. Everyone was thorough and explained things in simple terms. Everyone was professional in that they told us exactly what was going to happen and it did. They made it so easy for us. I’m glad we have our loan with Pennymac.
Kali Thompson and Affan Khwaja made our loan refinance experience super easy. I am so glad that we worked with them. Both Kali and Affan patiently answered my numerous questions each time I called for an update. They were both extremely professional. Kali was very conscientious and worked hard to ensure that our closing took place on time and that all necessary documents were correct. We truly appreciate their hard work and dedication to providing outstanding customer service!
Great experience, the process was smooth and fast.
The communication and timing.
More communication with my agent and a direct line to call him would have been less stressful.
Very Quick refinance! Tate and Tamika were big helps! Thank you PennyMac!
Everyone that we were in contact with during this entire process was friendly, professional, very well informed, and very patient with us, even with our multiple questions. The team that worked with us was truly amazing. We would recommend PennyMac Loan Services to anyone looking to buy or refinance a home.
Did what they said they would do, when they said they would do it.
Everything!
PENNYMAC has a 4.5 star rating with 48,869 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.