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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,008 reviews
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Gary M.'s profile image
Gary M. 
5 years ago

After an online lender changed the terms during loan processing, I decided to check interest rates with my present lender, PennyMac. The rates had become very competitive. Carlton Blood and my MAC team all did a great job. The only trouble I encountered was with several uncompleted open applications that I mistakenly started on the website. I couldn't seem to clear them and as a result, got a few unwanted calls from people trying to land the business. 

Bonita W.'s profile image
Bonita W. 
5 years ago

Very easy. I really didn’t have to lift a finger! 

ANTHONY M.'s profile image
ANTHONY M. 
5 years ago

Great experience! They were willing to work with me in every way even as I'm currently outside of the country. 

RICHARD G.'s profile image
RICHARD G. 
5 years ago

The process was made easy and quick 

MATTHEW S.'s profile image
MATTHEW S. 
5 years ago

Everyone I worked with made every encounter a positive experience, and really tried to help me in my best interests it felt like. Aaron was great from the beginning. I appreciated the fact that as soon as I went outside of penny Mac to refinance my loan they made every opportunity to keep my loan. I love a business that will fight to keep mine. Thanks to everyone. And keep up the great customer service!!! 

JACOB R.'s profile image
JACOB R. 
5 years ago

The people I worked with set clear expectations and were strong communicators. 

DOUGLAS F.'s profile image
DOUGLAS F. 
5 years ago

We actually closed sooner than expected. Easy process start to finish. 

JAMES W.'s profile image
JAMES W. 
5 years ago

Process was smooth sailing from start to finish, as expected! 

NICOLAS C.'s profile image
NICOLAS C. 
5 years ago

I’m very pleased with my experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,008 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.