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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
After an online lender changed the terms during loan processing, I decided to check interest rates with my present lender, PennyMac. The rates had become very competitive. Carlton Blood and my MAC team all did a great job. The only trouble I encountered was with several uncompleted open applications that I mistakenly started on the website. I couldn't seem to clear them and as a result, got a few unwanted calls from people trying to land the business.
Very easy. I really didn’t have to lift a finger!
Great experience! They were willing to work with me in every way even as I'm currently outside of the country.
The process was made easy and quick
Everyone I worked with made every encounter a positive experience, and really tried to help me in my best interests it felt like. Aaron was great from the beginning. I appreciated the fact that as soon as I went outside of penny Mac to refinance my loan they made every opportunity to keep my loan. I love a business that will fight to keep mine. Thanks to everyone. And keep up the great customer service!!!
The people I worked with set clear expectations and were strong communicators.
We actually closed sooner than expected. Easy process start to finish.
Process was smooth sailing from start to finish, as expected!
I’m very pleased with my experience.
PENNYMAC has a 4.4 star rating with 48,008 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.