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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,869 reviews
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Cody Y.'s profile image
Cody Y. 
on Birdeye

4 years ago

Erandeny was amazing; she was persistent, even when the V.A. was being ridiculous. I had about given up on getting another V.A. loan, even though I have had them before. But Erandeny never gave up on the process; she was patient and thorough. One thing that really impressed me---it seems like a small thing, but in these troubling times, it was not. When she called me, the first thing she said was "How are you?" It meant a lot to me. 

MEAGHAN F.'s profile image
MEAGHAN F. 
on Birdeye

4 years ago

Our refinance process was delayed 2 weeks because they failed to let us know their fax machine wasn’t working for a document request 

Jason J.'s profile image
Jason J. 
on Birdeye

4 years ago

Richard was very helpful and understanding. He gave true and honest opinions and advice. The entire process was relatively worry free and even with COVID-19 it was still able to be completed all the way through. 

JAMES S.'s profile image
JAMES S. 
on Birdeye

4 years ago

Great process, Great communication, GREAT PEOPLE, Thank you Reuben and Rosario. 

RUSSELL E.'s profile image
RUSSELL E. 
on Birdeye

4 years ago

I enjoyed found that my loan officer was very helpful and informative. He also gave me tips on how to get my credit score up. I appreciated all the help as this was my first time refinancing. 

Todd K.'s profile image
Todd K. 
on Birdeye

4 years ago

Great. 

ROBERT E.'s profile image
ROBERT E. 
on Birdeye

4 years ago

Great staff! Easy process. 

Jesse C.'s profile image
Jesse C. 
on Birdeye

4 years ago

It went quickly 

Brian Owens J.'s profile image
Brian Owens J. 
on Birdeye

4 years ago

Everyone that we worked with for our home refinance was very informative and helpful. They made the process very smooth. My husband and I are very pleased with and greatful to the PennyMac team! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,869 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.