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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,007 reviews
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APRIL P.'s profile image
APRIL P. 
5 years ago

Process was easy. Good communication and very friendly 

KARRYN F.'s profile image
KARRYN F. 
5 years ago

Every was awesome at their job, things went very smoothly, thank you! 

Lawrence U.'s profile image
Lawrence U. 
5 years ago

First, I should have been given the opportunity to have flexibility in my rate. I had no idea I "locked" it in when I did. I do know that I was told I paid $100 for a lower rate but on the papers I signed it looked like I paid $2000. The first lady I talked with should have been the one to have taken care of my account. PennyMac should have a program where the customer can lock in the lowest rate and this info should be discussed by your reps. 

Rizalie B.'s profile image
Rizalie B. 
5 years ago

We have had only good experiences with PennyMac they have made the process simple and easy they also go out of their way to get you the best loans available to you. We appreciate all the time and effort put in by the teams at PennyMac. 

Ashley G.'s profile image
Ashley G. 
5 years ago

Had a great easy experience 

Anthony M.'s profile image
Anthony M. 
5 years ago

Haveing just one person communicate with the client.. so both stay on the same page 

Willie K.'s profile image
Willie K. 
5 years ago

Anna was very upfront and engaging with me the early days of the process. However, after I was passed along to the other team members, my experience became erratic. Team members didn’t callEd back, asked for the same documents repeatedly and never provided timely information. Both the title company agent and the real estate agent had to get involved to get the transaction completed. It was the most difficult home buying experience for me. 

FERNANDO Cogul C.'s profile image
FERNANDO Cogul C. 
5 years ago

Very, very good.....thanks you 

JAMES T.'s profile image
JAMES T. 
5 years ago

Everything went well and closing was great and done at my home 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,007 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.