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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
One rep says one thing then someone else’s tells you other. YOU CAN NEVER REACH THE PERSON YOU HAVE TO SPEAK TO . The process was not easy !
I am very grateful to both of my loan officers for making this process as painless as possible. I want to thank them for their patience and courtesy helping me with unfamiliar technology. I have recommended PennyMac to friends based on my absolutely positive experience.
Brent was very knowledgeable and easy to communicate with. All of the information I needed was provided in a timely manner and the closing was super easy.
The multiple delays & errors endured with this loan was very disappointing. Caused extra stress on top of COVID-19 pandemonium. Agent Jorge Blanco did not meet our expectations for communication, accuracy, & timeliness. For example we left messages for Jorge but it would be days or weeks before we heard back from him, he made mistakes with cash to close amounts which skyrocketed twice, & he did not follow PHFA protocol to request subordination. We feel misled about upfront savings vs. costs.
Fast and easy process. Thanks
I worked with Saviz Hatam. I called on a Saturday and he spent an exponential amount of time with me answering questions, talking out scenarios, and helping to guide me on what the best and smartest option would be. He was very personable and informative. I was impressed with penny mac and the process they had of checking in weekly with me. It was a very low stress and easy process. Thank you!
It was a friendly and well planed experience . Thank You !
Very smooth process with no deviation from what our initial contact "promised" process and timing.
Na
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,869 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.