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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
It was ok
I felt like there was a lot of down time between requesting and confirm. I understand my situation was different than most Refinancing but all the same I feel the communication could have for sure been better and the agent working on my account seemed unsure of what was going on a lot of the time
Maybe hit Great , but better than just ok. There were a few glitches but they were resolved once I pointed them out. Overall it wasn’t a bad experience. Anna did go out of her way to make me satisfied.
Timely information & close
The process seemed a little impersonal. Although everyone was very pleasant with me, it would be more beneficial to have a direct contact for communication. Commora Washington was amazing, but I could not contact her directly for questions, however she was professional and very dependable throughout the process.
Grat exsperance, thanks
Good Morning I have to say Sharon Sidhu is like a Family friend she made sure I was taken care of kept me in the loop called me constantly with a very nice attitude in the morning , and if their was anything needed she called both my phones to make sure I got the message what was needed. I want to thank whoever assigned Sharon to me made things go much smoother then my prior Refi . Thanks " Go Navy Go Army "
We had repeated document signings due to inaccurate information in closing documents.
R
PENNYMAC has a 4.5 star rating with 48,869 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.