PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,989 reviews
Select a rating
TERESA C.'s profile image
TERESA C. 
5 years ago

So easy and smooth. I'm not a tech suave person but my Mac Team was very helpful in working thru the e signature and document upload process. my emails were answered promptly What I appreciated the most is that went I did call the customer service number, I got several different people, not always Carmelita or Terrance, but they all seemed to be very familiar with my loan and were always very helpful!! 

REBECCA J.'s profile image
REBECCA J. 
5 years ago

Fast, easy, smooth, got the rate I was promised. 

BRUCE H.'s profile image
BRUCE H. 
5 years ago

Just follow the required steps and have all documents in place when asked for and outcome should be smooth sailing. Thanks 

Michelle S.'s profile image
Michelle S. 
5 years ago

Great loan company. Employees are knowledgeable and proficient. Would absolutely highly recommend and use again in the future. Thank you PennyMac for your excellent service! 

MARK M.'s profile image
MARK M. 
5 years ago

The Service was awesome, easy and quick. 

THERESEA K.'s profile image
THERESEA K. 
5 years ago

The communication and how fast the process went. 

Carlos R.'s profile image
Carlos R. 
5 years ago

We could not have done at better. The process surpassed our expectation. 

MARCUS L.'s profile image
MARCUS L. 
5 years ago

I got done what I wanted to get done! 

ANTHONY L.'s profile image
ANTHONY L. 
5 years ago

The Penny Mac team from start to finish did a seamless and easy process for me. The initial application to completion on my part was maybe 3 hours total time, very acceptable for a loan with pay off and cash out. Many Thanks!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,989 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.