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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I felt abandoned by my loan officer harry. I sent multiple emails with questions that he would not respond to. When someone would email I could hardly get them on the line. I was told multiple times my person was at lunch... regardless of when I called. Nancy was very helpful and got results but getting to her was too hard. Due to my work schedule I asked two times for a call at specific times (always giving 1-2 hour timeframe).... it did not happen. Too many emails and phone unanswered
The people at PennyMac assisting with the process made a stressful process feel pleasing. Thank you Anna & Ellie!!
Kyle and Anna were very helpful throughout the process.
Everything was great. Very helpful and fast. Thank you!!
Great job quick service exceptional knowledge
She kept me updated really well and checked on me often to let me know where things were at & asked if I had any questions
Everything went, there were great communication. The MAC Team is great.
Friendly service
Cut the time and the amount of paperwork. I was already a PennyMac customer, which made a lot of the paperwork kind of reduntant. It also seems to me that one Department could talk to another.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,871 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.