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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
N/A
Was OK. Payments were much higher than originally communicated.
My closing date was set for 2/15/2020 but the day right before it was discovered that my escrowed taxes were unpaid. Molly couldn’t help me understand why. Customer service may have been at fault for that but again no one could figure it out so I was delayed closing for another week. Molly stopped answering or calling before the issue was solved. I had to keep calling to see if the issue was solved and someone else had to step in and expedite my closing process for me. Thank God for him!
Glenn was super responsive and clearly explained the process.
Better communication. I tried calling several times with no answers. Wrong information was provided to me. Information was not informed to me as well
John Buchanan was so helpful and patient with me during the whole process!
It has been a great experience working with everyone at PennyMac. Things flowed very smoothly and Carmelita kept me informed with progress updates frequently.
Robert kept communication clear, constant and was available when I needed him. Thank you for your fantastic assistance during this process!
easy and accurate
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,989 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.