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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Courteous, friendly, speedy, detailed
This is our second home loan with PennyMac Loan Service. Since I had always received exceptional service when I called PennyMac with questions or concerns I chose PennyMac for this home loan. I was happy that I did. Selling our home at the same time as purchasing our new home was a very stressful situation. I always felt at ease after speaking with our Loan Officer Layal or Jesse Ramon. After dealing directly with PennyMac you know exactly what is going on with your loan.
I was provided with all the necessary information that gave me the confidence to move forward with the loan process. There was never a time where any of my questions were not addresses. Great service from great people!
The process was fast and easy.
Everything went very smoothly. Thanks
no one ask me about taxes and closing information was way out of line with the amount that I had previously paid. I was not asked about this and only found it as I was asked to sign closing estimates. It took a few days and more documents to get this corrected.
I'm happy with the results.
Great customers service, helpful when I had questions
Both Katherine and Jason, as well as, the Penny-Mac team fulfilled my expectations of the loan application. Both answered my questions and were timely with their responses.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,989 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.