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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,871 reviews
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Daniel C.'s profile image
Daniel C. 
on Birdeye

4 years ago

The biggest problem was that we closed two months after the expected Closing date. While every week I reached out to get a better time frame I just got the same response “oh it shouldn’t be more than one week”. Rory Shanahan was very good to work with, and Christopher Keppler was very nice just not as helpful. Overall it was a long and complicated process. 

Maria C.'s profile image
Maria C. 
on Birdeye

4 years ago

All good 

CAROL B.'s profile image
CAROL B. 
on Birdeye

4 years ago

Very professional and helpful. Just disappointed I could never get clear information on the process to get my interest rate lowered. 

Tram D.'s profile image
Tram D. 
on Birdeye

4 years ago

The processes is fast 

LIONEL M.'s profile image
LIONEL M. 
on Birdeye

4 years ago

Simple process dot the I's cross the t's move on.  

ANNETTE C.'s profile image
ANNETTE C. 
on Birdeye

4 years ago

Quick and the process was clearly communicated. 

TODD S.'s profile image
TODD S. 
on Birdeye

4 years ago

Thank you! 

Michael S.'s profile image
Michael S. 
on Birdeye

4 years ago

Nick and Bryan. The only complain we have is dealing with so many different people often requesting the same documents as others had requested and received. Other than that, very good. 

Keith E.'s profile image
Keith E. 
on Birdeye

4 years ago

Swift time from application to closing with good interest rate. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,871 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.