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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Ease of access and whole process completed promptly
Signing was cancelled and not communicated with me. I had to find our from the notary. Neither Robert Gillespie nor Eric Aron communicated with me. Took over a week for Robert to even call me. Then informed he would call me in a day or 2 with an update. I NEVER did receive a call back from him. The same applies to Eric Aron. Both lied to me. Finally got a supervisor Chakeeta Adams who helped and followed through with communication. Very, very disappointed in your customer service
It was quick and easy, they made the loan process painless.
Jacob Rogers and all the Staff at PennyMac made the entire experience, quick, comfortable, and pleasant. When I had questions, they quickly addressed my concerns and had strong follow up. I would recommend PennyMac. Great job everyone!
The process was fast and easy with the help of everyone involved. Thank you.
.
Everyone was great to work with and the was there when I need someone.
Thank you Jordan and the entire team!!
Promises made by different people about no out of pocket costs didn't happen, so the manager had to get involved. With the delays in getting to the right people my closing fell into the next month so I had to get new documents and new payment amounts created.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,888 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.