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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process was quick and easy. The team was helpful and friendly and answered all my questions.
All the questions I had were professionally and promptly answered to my satisfaction. The whole process was very easy to follow and effortless. Special thanks to the team working my refinance loan...exceeded my expectations. I am one happy customer!
Getting in touch with Erica was somewhat difficult. I understand you all are a “team” but when discussing an issue with her and then trying to get back in touch with her to resolve issue, i was forced to explain the issue to every different agent i spoke with. Quite frustrating not being able to get directly back in touch with the person i had been dealing with.
Every step of the process was clearly communicated. Nekita periodically checked in with us to make sure that we were aware that nothing was being requested and provided an opportunity to answer any questions that we might have. She was easy to reach when we did have questions and the entire process was simple, painless and was completed as expected.
quick. easy and satisfied
NA
Refinancing my home with PennyMac was such a quick and easy process! Everything went incredibly smooth, and the whole process was completed sooner than I expected!
Quick communication offset the lack of clarity on the website especially for document requests
Ease of process and communication.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,986 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.