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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,888 reviews
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RANDALL S.'s profile image
RANDALL S. 
on Birdeye

4 years ago

Got the rate we were looking for... 

Alfredo H.'s profile image
Alfredo H. 
on Birdeye

4 years ago

The whole process went great, agent were really helpful and available to answer any question I had. If the time comes, I will make sure to keep my business in "the family". Thank you mac team. 

GREGORY W.'s profile image
GREGORY W. 
on Birdeye

4 years ago

Attention to detail, eagerness, positivity and professionalism were all appreciated very much. Thank you all😆😁🙂 

LAURA H.'s profile image
LAURA H. 
on Birdeye

4 years ago

Nick and the other employees were courteous and clear on what needed to be done to close my loan. I appreciate all the work they put in and I was very pleased with the results. I would highly recommend them in the future. 

STEFANIE M.'s profile image
STEFANIE M. 
on Birdeye

4 years ago

We had to sign 3 separate times to finally close due to incorrect documents from pennymac. After each signing we were under the impression that the loan closed. I called 15 days after first signing to get new loan number, only to be passed around and find out the documents were incorrect. This then happened again with no call from pennymac to say it didn't close. I then had to pay a late fee because of the non sense. Completely unprofessional. 

DAVID H.'s profile image
DAVID H. 
on Birdeye

4 years ago

Have your loan officers know their rules and regulations better. 

STEVEN R.'s profile image
STEVEN R. 
on Birdeye

4 years ago

Jane is awesome and so was My'Esha 

PERCIE G.'s profile image
PERCIE G. 
on Birdeye

4 years ago

1 

LISA R.'s profile image
LISA R. 
on Birdeye

4 years ago

When I had questions, they were answered immediately 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,888 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.