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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,986 reviews
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ALLAN C.'s profile image
ALLAN C. 
5 years ago

Nicole and Wes were fantastic.. Nicole was the most attentive bank person I have ever had the pleasure of working with. She was attentive, knowledgeable, honest and has the skill set to get things done on time. She surpassed any and all expectations I had and made my refinance process a smooth and actually painless process. Kudos to management at PennyMac for hiring Nicole. She is an exemplary associate and I’ll say it again, a real pleasure to work with. 

Audrey D.'s profile image
Audrey D. 
5 years ago

Prompt Service, very nice and easy to work with. 

MICHAEL M.'s profile image
MICHAEL M. 
5 years ago

Very fast and friendly service from everyone I spoke with! 

Jeffrey S.'s profile image
Jeffrey S. 
5 years ago

overall great experience. 

CATHY M.'s profile image
CATHY M. 
5 years ago

Assistance received during the process was great, my loan specialist was there to answer questions every step of the process. Sandra responed quickly and accurately. She really made a difference in making the complexity of my home purchase go smoothly. 

Andre M.'s profile image
Andre M. 
5 years ago

I was a little confused at times about the process but over all it was fairly quick and simple. 

Debbie D.'s profile image
Debbie D. 
5 years ago

Tracy was very responsive to needs and questions and very patient with me. She is very professional and a true asset to your team dealing with her made it an easy decision to go forward with the refinance loan, I felt confident in the process and appreciated her assistance. 

KELLY W.'s profile image
KELLY W. 
5 years ago

Had great people working with me the entire step of the way. Closing was so easy. 

Charles Allen J.'s profile image
Charles Allen J. 
5 years ago

The entire process was well handled each step of the way. All agents were eager to help, responded promptly and were courteous and competent. Good Job!!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,986 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.